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Shipping & Delivery

🌍 Shipping Policy

Interior Objects (operates by NEOS GROUP LLC), provides delivery to over 100 countries worldwide and is proud to offer FREE shipping on most items.

For shipping-related questions, please contact our Customer Service Team.

1. 🇺🇸 Free U.S. Shipping

Interior Objects, offers free ground shipping (UPS, FedEx, or USPS Ground) on orders over $99 shipped within the 48 contiguous United States.

Exceptions:

  • Special order, oversized, fragile, or heavy items shipped via freight (see Section 5)

  • Items with a shipping surcharge (see Section 5)

  • Orders under $99 are charged a flat rate of $18.99

  • Orders shipping to Canada, Hawaii, Alaska, and Puerto Rico (see Sections 2 & 3)

Any applicable charges will be clearly noted on the product page, in your cart, or during checkout.

2. 🌴 Shipping to Hawaii, Alaska & Puerto Rico

Interior Objects provides standard or expedited shipping options to Hawaii, Alaska, and Puerto Rico. Shipping rates will be shown after your shipping address is entered at checkout.

  • Additional fees may apply for freight shipments (see Section 5)

  • Deliveries to remote or limited-access areas may require longer transit times

3. 🇨🇦 Shipping to Canada

Interior Objects offers ground and expedited shipping to Canada.

  • Shipping costs include brokerage fees

  • Taxes and customs duties are not included and are collected at checkout

  • All prices are displayed in USD

  • Additional freight charges may apply for large or special-order items (see Section 5)

Please note: Not all items are eligible for Canadian shipping. Contact our Customer Service Team to confirm availability.

Deliveries to remote or limited-access areas may take longer.

4. ⚡ Expedited Shipping (U.S. & Canada)

Interior Objects offers expedited shipping for most eligible items shipped via UPS, FedEx, or USPS. Options and costs are displayed during checkout based on your delivery address.

⚠️ Note: Expedited shipping only affects transit time, not processing or lead time.
Processing times vary by product and are noted on the product page, in your cart, and at checkout.

Items shipped by freight are not eligible for expedited delivery.

5. 🚛 Shipping Surcharges & Freight Delivery

Shipping Surcharges

Some manufacturers require a shipping surcharge for special handling or services outside standard delivery. These will be shown on the product page, in your cart, or at checkout.

Freight Shipping

Oversized, heavy, fragile, or special-order items may require freight shipping. Charges are calculated based on your address and displayed at checkout.

Freight Delivery Options:

  • Curbside Delivery
    Items are delivered to your curb, driveway, or sidewalk — not inside your home. This option does not include unpacking, assembly, or debris removal. Ideal for large fixtures and smaller freight items.

  • White-Glove Delivery & Assembly (South Florida only)
    Available in Delray Beach, Boca Raton, Palm Beach, Miami, and select areas.
    Includes:

    • In-room placement

    • Unpacking and debris removal

    • Basic furniture assembly
      Contact us to confirm availability in your region.

6. 🌐 International Shipping (Except Canada)

Interior Objects, delivers to over 100 international destinations, with FREE shipping on most items.

  • Prices may include or exclude VAT/TAX, depending on your country

  • Special discounts may apply depending on the size or value of your order

  • Contact our Customer Service Team to verify shipping options or eligibility

⚠️ Electrical Compatibility: When ordering lighting for international use, please ensure it is compatible with your country’s electrical standards.